Sales Policy

Effective Date: October 11, 2024

At Prime Topuni, we are dedicated to providing our customers with the finest high-end jewelry and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions that apply to purchases made through our website or at our physical location.

Product Information

  • Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If a product is listed at an incorrect price or contains inaccurate information, we reserve the right to refuse or cancel any orders placed for that item.
  • Availability: All products are subject to availability. We make every effort to ensure that our inventory is up-to-date, but we cannot guarantee that all items will be in stock at all times.

Pricing

  • Prices: All prices are listed in US dollars and may be subject to change without notice. Taxes and shipping costs are calculated at checkout and are additional to the product price.
  • Promotions: Any promotional offers or discounts are valid only for the duration specified in the promotion. Discounts cannot be combined with other offers unless explicitly stated.

Payment

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other secure online payment options. All transactions are processed through secure payment gateways to ensure your information is protected.
  • Payment Processing: Payment is due at the time of purchase. Orders will not be processed until payment has been successfully received.

Order Confirmation

Once your order is placed, you will receive an order confirmation via email. This confirmation will include your order details, including the items purchased, shipping address, and estimated delivery date. If you do not receive an order confirmation, please contact us at info@primetopuni or 901-474-1494.

Shipping and Delivery

  • Shipping: We offer various shipping options to meet your needs. Shipping costs will be calculated at checkout based on the selected shipping method and destination.
  • Delivery Times: While we strive to deliver your order within the estimated timeframe, delivery dates are not guaranteed. Factors such as weather conditions and carrier delays may impact delivery times.

Return and Exchange Policy

Please refer to our Refund and Returns Policy for information regarding returns, exchanges, and refunds.

Customer Support

If you have any questions or concerns regarding our Sales Policy or your order, please contact us:

  • Email: info@primetopuni
  • Phone: 901-474-1494
  • Address: 4833 Lightning Point Drive, Chandler, Arizona, United States

Thank you for choosing Prime Topuni for your luxury jewelry needs. We appreciate your business and look forward to serving you!